Responsible play

Keep play a choice you can comfortably control. Set limits before starting, take regular breaks and stop when it no longer feels enjoyable.

Set boundaries before a session

Choose how much time you want to spend and set a reminder. If a game involves money, decide on an amount you can afford to lose without affecting essential expenses.

Do not borrow to play or use money reserved for bills, food, savings or other commitments. A previous result does not make a future win more likely.

Know when to take a break

Stop if you are trying to recover a loss, playing longer than planned, hiding your play from others or feeling pressure to continue. Avoid playing while distressed or under the influence of alcohol.

Switch to another activity, step away from the device and talk to someone you trust. Games should not replace sleep, work, study or relationships.

Use the controls available to you

Review the settings and support options inside the app for any available account limits, cooling-off choices or closure requests. Ask support directly when you cannot find the option you need.

Device screen-time controls can also help you manage access and session length. Removing shortcuts and notifications may make it easier to follow the limits you set.

Age and eligibility

Our download entry is intended for adults aged 18 or over. Keep your device and account access away from children. Real-money features may be subject to additional eligibility and location restrictions shown by the service you use.

If you need help with a personal account, follow the account support guidance.